Posted by Brian David Simonds on Sunday, March 24, 2013
A customer recently had 5 cameras and DVR installed on the understanding that they would be able to view them remotely on their mobile phones and via a web browser. However at then end of the install they were told that the installers could not make the necessary changes to the network to enable remote access. I was contacted and within a couple of hours they were able to view the cameras remotely via a phone app called TAPCMS as well as via a web browser.
The work required changes to their ISP configuration and their broadband router,